code of ethics
OUR CODE OF ETHICS
The Manitoba Used Car Dealers Association strives to promote the highest standards in the used car industry. As an association of registered used car dealers, our members are committed to adhering to a code of ethics that reflects their own high standard of service to the public and the industry - this integrity is often what sets them apart!
Members of the Manitoba UCDA voluntarily subscribe to a Code of Ethics which urges them:
To encourage free enterprise and unselfish service to the public and to the industry. To support all efforts to improve the industry's products and services.
To make the greatest contribution possible to the safety and welfare of the public in the purchase of the industry's products and services. To strive continually to promote the image of the industry; in the local community and on regional and provincial levels. To reveal all material facts and to refrain from the use of misleading advertising and innuendo in advertising and selling, to ensure products or services are fully understood by the consuming public.
To advertise and sell the merits of the industry's products and services; and to refrain from attacking unfairly the products, services or methods of doing business of others.
To fulfil promptly and completely all contractual obligations and to process justifiable claims without hesitation or delay.